Effective 1 August 2026
Delete Account
Submit a request to delete your account and associated personal data. Support may contact you to verify ownership before completing the request.
In the mobile app
Open Account, choose Delete Account and confirm. The app submits the request using your verified membership details and logs you out after it is received.
By email
Email kutchjibaari@gmail.com from your registered email address. If you cannot access that email, include your registered mobile number and membership ID so we can verify ownership.
What happens next
Submitting a request does not immediately delete the account. Support reviews the request, may contact you to verify ownership and will confirm when it is completed. Completion time depends on verification and any records that must be retained.
Information we remove
After we verify and complete the request, we delete or de-identify the member profile and family details, revoke active sessions and remove support information that is no longer needed. Business listings linked to the account may be removed or de-identified.
Limited records we may retain
We may retain limited deletion, lifecycle, moderation, audit or security records when reasonably needed to comply with law, prevent fraud or abuse, resolve disputes, protect the community or demonstrate that the request was completed.